FAQ's

Great question, and the answer is: absolutely not. Actually, I highly recommend my clients (fee for service dentists as well as insurance driven dentist) not raise their fees while consulting with me, so there is no confusion as to the cause of the increased revenues.

Definitely not, as that would be unethical. I have never coached a dentist in how to diagnose dentistry. You can never be successful long-term by cheating people. Diagnosing will always be a decision for the dentist, alone. I will say that I coach my dentists on how to present treatment plans to be more effective and get more people to say yes. 

With our company that would not be possible. Every office gets me. We are a small company, so there are no new trainees, nor will there ever be. 

That is unlikely. We are very staff friendly and know that we must create relationships with your staff , because they are the ones who are going to produce the breakthrough in the practice's productivity. We give staff members every opportunity to be successful through excellent training and development. To be honest, the vast majority of turnover or staff changes I have experienced were situations where my client know going into the consulting that he/she had a weak link or bad apple. Some of those situations ended in termination, However, some worked out and the staff member's attitude shifted, and they became team players. Unfortunately, the truth is that there are un-coachable, negative people out there and you do not want them on your staff, but you would most certainly have concerns about them already. If you feel like you have a strong team, then you should expect no turnover during or after the consulting process. We practice Win/Win principles. The doctor wins, the staff win, the patients win.

First, we offer a free analysis to make sure you have everything in place to achieve production increases. This eliminates those we cannot help. If our analysis shows that you do have potential to increase production then the only way you would not see results is if you are un-willing to be coached. Everything we recommend is ethical, orthodox, tried, true and proven. So, you must be committed to making positive changes to get results in your practice. Typically results can be seen in the first few months. I will be honest, there have been rare occasions where there was someone weak or un-coachable on the doctor's staff and the results didn't come as quickly as usual, just delayed.

Not at all. We bring everything to you. All consultants travel to you and your office. We do in-office training while you are operating as normal, so there is no lost production. The best way to learn to ride a bike is by doing it, not sitting in a classroom or seminar talking about it. I do lead a team building, professional & effective communication, and breakthrough seminar, which I mostly do on Fridays (which is an off day for most of my clients). If you do work 5 days a week, which is quite rare, except for multi-doctor practices, then one production day would be lost for the seminar.

We tailor our consulting to the needs of our client, focused on the personal and professional goals of the dentist.